Create a complete escalation timeline
Start with the first submission and include every change. The goal is not to make the case dramatic; it is to make it impossible to misunderstand.
- Original and current submission dates
- Every App Store Connect status change
- Version, build, platform, and submission ID
- Previous reviews, rejection, and resubmission history
- App Review and Developer Support communications
- Expedited-review request, acknowledgement, and decision
- Critical bug, event, user, or commercial impact
Identify the missing link
A two-week case may still be waiting for active review, a reply to a support request, action after expedited acceptance, or a decision after In Review. Name the missing transition clearly.
Check that the active submission has not changed during the contact history. A timeline about one build is less useful if another build was later selected without updating the case.
Continuing to wait without diagnosis
At this stage, continuing to wait without understanding the review state may not be the best next step. Use Apple’s official status and support resources, then decide whether an outside eligibility review is justified.
Our service assesses delayed review movement. It does not fix rejection issues, bypass App Review, or promise approval.
See what your current delay means.
This is educational guidance, not a prediction of Apple’s decision or timing.
Verify the status at the source.
Apple defines Waiting for Review as a submission Apple has received but has not started reviewing. Apple also publishes its expedited-review criteria and official support routes.
Frequently asked questions
Is two weeks always a stuck review?
It is a serious delay signal, but the exact state, history, and unresolved actions still determine the diagnosis.
What if Apple already accepted my expedited request?
Include the confirmation and use the expedited-not-working checklist. Acceptance is evidence, not a fixed review deadline.
Can I submit a case without an Apple password?
Yes. Never send an Apple ID password or 2FA code through the intake form.
Related review delay guides
Two weeks is enough to review the case—not just the clock.
Submit the escalation timeline for a human eligibility decision.
We accelerate the review process—not Apple’s approval decision.